MySimplePetLab

"Their communication has been impressive — that’s one of the biggest compliments we can give."
Becky Gallant
Growth Manager - MySimplePetLab

We have a laboratory that processes pet testing; our team utilizes technologies to deliver the results of those tests.

Becky Gallant
Growth Manager - MySimplePetLab
Consumer Products
1 - 10
Weare, New Hampshire
CLIENT RATING
5.0
Overall Score
Quality
Schedule
Cost
Would Refer

The Client

I’m the growth manager for a pet services company. We’re an online retailer of pet testing services. We have a laboratory that processes pet testing; our team utilizes technologies to deliver the results of those tests.

We needed a development team to take over the management of our existing platform and build new functionality to address growth opportunities.

We had a contractor that helped us source TowerHouse Studio. Our team also searched on Google for firms that had experience with PHP, Laravel, and WordPress — TowerHouse met these requirements.

The Approach

TowerHouse Studio has helped us migrate our systems from the control of another development firm to our control. We’ve moved our hosting from in-server hosting to AWS. The systems they’ve migrated include a WordPress platform, WordPress hosting, and Laravel hosting.

Moreover, the team has built additional products and reporting functionality inside of our Laravel platform. On top of that, they’ve built web pages inside of WordPress for us. They’ve used existing documentation from us. We handle all of our hosting needs, though TowerHouse Studio offers technical support for the website and the platform.

Outcome

The TowerHouse team is highly organized and responsive to our questions and technical issues. At the same time, they’ve been highly communicative in terms of timelines. If they’re not going to meet our expected timelines, they communicate that effectively. Their communication has been impressive — that’s one of the biggest compliments we can give. They’re extremely responsive.  

To manage the project and communicate, we mainly utilize Jira and Slack. There haven’t been any negative results in terms of project management.

I would recommend potential customers to be open to listening to TowerHouse Studio's ideas. You can meet with them almost daily — they like that — and give them feedback on any project they’re supporting. Don’t wait until the end of the project to give your feedback; give it as you move along.

Features

MySimplePetLab was created with the latest technology, take a look at some of the frameworks and libraries we used.

Vue enabled UI

The frontend was created using Vue, with enabled us to move fast and create stunning pages.

Powerfull eCommerce

The eCommerce module is managed with WooCommerce with allows the admin to administer orders and products in an easy way

Deep customer jouney mapping with HubSpot

Thanks to our integration with HubSpot, we gave the marketing and operations team a deep understanding of the customer journey, and areas for improvement.

Let's get started

Next steps...

To get started on your next project simply fill out a few short questions, and we’ll be in touch shortly to set up a free consultation.  Or, you can always drop us a line via email if you have any questions. 

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